ʺDevelopment of communication competence in higher education students through feedbackʺ

Abstract

Communication competence is one of the key professional competences that should be developed in
modern graduates of higher educational institutions. Feedback is one of the ways to develop communication
competence in higher education students. Feedback enables higher education students to realise their own
strengths and weaknesses in communication, as well as to receive constructive recommendations for further
self-development. The analysis of scientific and pedagogical literature has made it possible to clarify the role
of feedback in education in general and in the development of communication skills in particular. The article
highlights the factors that should be taken into account when using feedback in the educational process. The
ways of effective implementation of feedback, which are the most effective in ensuring the development of
communicative competence of higher education students, are proposed. The types of feedback that can be
used in the development of future specialists' communicative competence are identified. Among the features
of achieving effectiveness from feedback are the following: openness, timeliness, accuracy of opinion,
validity, consideration of the situation, and bilateralism. The article emphasises the importance of
implementing constructive, so-called "healthy" feedback, which helps to improve mutual understanding, develop relationships and achieve common goals in the educational environment. The most popular digital
resources and other tools (methods) of feedback in the development of communicative competence of higher
education students are highlighted. The relationship between the development of communicative competence
through feedback and self-esteem and self-improvement is traced. Prospect for further research is to study
the impact of feedback on the academic achievements of higher education students throughout the entire
period of obtaining the relevant degree of education.